Find quick answers to your questions below...
Service Overview
How does Pik Pak work?
How do I get credit ?
How do I choose a plan?
How long will credit take to show on my account ?
How much credit do I need ?
What is a SKU ?
Can anyone use Pik Pak ?
My Account
How do I create an account?
How do I edit my account information?
What are my payment choices?
Can I change my usage plan?
I forgot my password.
What fees do I need to pay?
I need help with a service that is not included in my plan ?
What are Pik Paks terms and conditions ?
I have questions about my account ?
Warehousing and Distribution Service
Where are Pik Pak services available ?
When can I start receiving products ?
When can I start shipping products to customers ?
Service Standards
When will my received stock be available ?
When will my customer sales orders be picked and shipped ?
When will my customer orders be delivered ?
Pricing and Billing
Do I have to pay GST tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will credit appear on my account?
When will my account be charged?
Pik Pak Plans
How do I buy/redeem a recharge voucher for my plan?
How do I find a plan for my business ?
How do I navigate the site?
How do I use a recharge voucher?
Additional Support
How do I contact you?

I would like PikPak to email me some more information