for your online store or ecommerce business
Simple, easy to use warehousing solution to help you deliver to more customers and free up your time
We store your products, pick pack and ship your customer orders for you. Send tracking notifications.
It’s all done for you so you have more time to win new customers and focus on your business.
Modern warehousing and logistics is a highly technical and specialised field.
Don’t make the mistake of thinking “it can’t be that complicated, we should do it ourselves”.
This will take your focus away from running your business and developing new customers.
Free up valuable capital and improve your cash flow.
Pik Pak fees are based on the customer orders you actually ship.
You don’t need to risk a large upfront investment and you can align your cost with your sales.
As your business grows, you can add more users, store more inventory, ship more orders.
You don’t have to worry about renting a bigger warehouse or buying better software. The more you ship the bigger discounts you get.
You don’t need to run any specialised software, buy and maintain any hardware. All you need is an internet connection.
You can login to your Pik Pak account with a secure username (email) and password. There’s no updating or downloading. You just sign in and go.
Save your time and connect your web store to your Pik Pak account.
Sharing data is easy and secure
See more features
Your products are stored securely in our state of the art warehouse facilities.
You don’t need to lease warehouses, equipment or hire staff. View your inventory anytime by logging into your account.
Enter customer Sales Orders directly to your Pik Pak account.
Connect your web store to your Pik Pak account to automate this process.
View Sales Orders status in “real time”, so you know exactly where they are and how much stock you have
Pik Pak will pick, pack and ship your customer Sales Orders.
You can specify the shipping priority to suit your budget or service requirements.
Once it has been shipped, we’ll update the Shipment information and tracking details.
As your business grows, you can add more users, store more inventory, ship more orders.
You don’t have to worry about renting a bigger warehouse or buying better software. The more you ship the bigger discounts you get.
Sometimes you may want to combine products in a “kit”, offer a promotional 2 for 1 or maybe just apply new labels.
At anytime you can request projects or kitting tasks to be performed on your inventory.
Because Pik Pak is available on the web, you know you can securely access your information 24 hours / 7days.
All information is “live” in “real time”, you can see exactly how many items in stock and where your orders are at.
At Pik Pak, our order fulfilment company helps eCommerce businesses grow without the stress of managing logistics. We offer in-house warehousing, packing, labelling, shipping, and handle complete logistics operations from start to finish.
We also manage repacking on request, along with returns processing and reverse logistics.
Our skilled order fulfilment team, including managers, packers, and delivery staff, take great care of products throughout the process, ensuring safe and timely delivery to your customers' doorsteps. Our express service also enables same-day delivery based on demand.
We keep customers updated on order status through email and SMS. Our delivery team contacts customers on their registered number a few hours before arrival to confirm the delivery time.
With our cloud-based system, you can track orders, manage inventory, and monitor fulfilment status anytime, from anywhere via our secure, user-friendly website.
What seems to be a challenge is an easy game with Pik Pak. We simplify logistics for modern retailers with a fully tech-enabled 3PL and fulfilment solution. You can be an eCommerce startup, a local fashion brand, or a nationwide retailer; our scale-as-you-grow services adapt to your specific needs.
Our storage and pick-pack to real-time order tracking and same-day dispatch ensure on-time delivery, uplifting your customers’ experience while you stay updated throughout the process. On top of that, our technology support integrates with the right channels to give you full visibility and control.
With Pik Pak by your side, logistics and fulfilment aren’t a headache anymore.
Connect your business applications to your Pik Pak account so that you can automate the flow of information for customer orders, shipment details and tracking events.
OK. So we aren’t all computer geeks.
You can use a standard connection to integrate your apps to your Pik Pak account.
It’s far simpler and easier to set up and fully hosted by one of our integration partners, so you don’t have to worry about any technical stuff.
Just point, click and connect. We'll do it for you.
For a much tighter lever of integration, you can develop your own custom connection using our API.
Web Services Application Programing Interface (API) is an easy and secure method of exchanging data between apps.
Pik Pak can provide your web developer with our API document.
You can pick and choose the operations and methods that your business wants and develop a killer integrated solution.
With almost two decades of industry experience, Pik Pak has managed fulfilment for businesses across every retail sector.
We do not offer just cookie-cutter fulfilment solutions. We know the unique challenges of modern supply chains and uses which help us craft spot-on strategies so your operations run like clockwork.
Logistics should be simple, not unpredictable. Transparent pricing is at the core of our business, giving you clarity on what you’ll pay and avoiding later surprises.
Using warehousing and fulfilment services? You’ll pay for that only. This keeps your budget straightforward and lets you manage costs while offering a premium experience to your customers.
When you hire our services, we never leave you on your own. We know things can get stuck at any point, so we’re available to help you with any logistical issues you face.
You can connect with us on WhatsApp at +610411541571, call us at +611300745725, email, or even chat on Telegram.
At the heart of Pik Pak is our cloud-based Warehouse Management System (WMS), giving you real-time visibility of every SKU across multiple warehouses.
Be it expiry dates/BBD/batch dates/inbound receipts/repacking status, what you see is always live. Using the secure API integrations, our system connects well with leading platforms for accuracy, speed, and total control.
Logistics never sleep, and neither do we. For any non-critical issues, account, or service enquiries, Pik Pak always offers 24/7 support.
You just need to shoot us an email at info@pikpak.com.au, and we will get back to you as soon as we can so you’re never stuck at any point.
Pik Pak always strives to make our services eco-friendly with greener logistics. When possible, we use our technology to eliminate waste through smart packaging, energy-efficient warehousing, and eco-friendly delivery options. Fulfilment shouldn’t take a toll on the planet. And with Pik Pak fulfilment services by your side, it never really does.
"We use Pik Pak to ship our web store orders.
Using an online system means we can just log in to our account, view our customer orders and get tracking numbers easily.
We don’t have to be located or employ staff in Australia, we can focus on our core business while the team at Pik Pak take care of our customer orders.
It really does free up a lot of time for something we used to hate having to do ourselves…”
"Since using Pik Pak we have grown our business from a set up we were previously running in our home / office to something that now spans across 3 continents.
They really understood the online space and all the peculiarities of ecommerce.
We were able to connect our web shop to our Pik Pak account in a matter of minutes. They basically set it all up for us and after a 30 minute training session we felt like experts.
Their processes make it easy to follow and so our delivery service is very reliable.
Our customer orders just ship…”
Raylan Beets - Klondike Prospecting
Eric Holmes – Slimstart
Established in 2007, Pik Pak specialises in warehousing and order fulfilment services designed specifically for online stores and eCommerce brands.
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