Name: PikPak
Address: PO Box 1106, Springvale, Springvale, VIC, 3171, AU
Telephone: +61 1300 745 725
Price range: $

Pricing and Billing

Do I have to pay GST tax?
	By law all Australian business must pay Goods and Services Tax (GST), currently this is at 10%.
I have a question on my charges.
	Click the "My Account / Order Status" link at the top right hand side of our site to review your account history. You may compare your order history on our operations website, with your financial records. If you have further questions or concerns, please contact your account manager or customer service for further assistance.
I need a copy of my receipt/invoice.
	Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will credit appear on my account?
	Depending on the method you choose to pay, your account will be credited on the same day as Pik Pak confirms receipt of funds. You should always check with your financial institution for how long transfers normally take. However, in most cases this occurs in 24-48 hours.
When will my account be charged?
	Pik Pak is a pre-paid service. You can have as much credit on your account as you feel comfortable. Pik Pak will only process your transactions if your account has credit. Your account balance is calculated daily and updated weekly.